We are working to make sure every attendee has access to our festival. Here’s what we’re doing to make it easier for our book lovers with  special needs to fully enjoy this year’s author sessions. Look for these symbols at the Festival Information Desk for help.

Mobility and Vision Assistance

Mobility & Vision Assistance is available for ticket holders who use a wheelchair or walker, or have difficulty seeing, walking, or standing.

• ADA Entry to the Convention Center
  A ramp is located on the Grant Avenue side of the Convention Center. Convention Center Map

• ADA Entry to Author Sessions
  Reserved accessible seating is available in the Premium, Choice, and General Admission sections.

• Waiting Areas for Guests Who Can’t Stand in Line
  Limited seating is available outside the Main and Conversation Stages for guests unable to stand for long periods.
  To reduce congestion, we ask that only one companion wait with you. You’re welcome to save seats inside for the rest of your party once doors open.

• Early Entry & ADA Designated Lines
  Doors will open early for guests who need extra time. A volunteer will escort you and a companion to the ADA seating area for your ticket type.
  (Look for posted signs in the hallway.)

Listening Assistance

Supportive hearing aid technology, assistive listening devices, and close captioned streaming are provided by the Santa Fe Community Convention Center for guests who are deaf or hard of hearing. Literary Festival Volunteers are available to assist with set-up and use.

Guests WITH Bluetooth Hearing Aids or Personal Headphones/Earbuds

1) BEFORE ARRIVING:

• Charge your phone

• Bring your own headphones or earbuds, or charge your hearing aids

• Download the free ListenWIFI app by scanning the QR code:

• Or go to the app store for your personal device. 

2) UPON ARRIVAL AT THE CONVENTION CENTER

If you haven’t already downloaded the ListenWIFI App use the QR code above to download it now.

Once you’ve downloaded the ListenWIFI App log-on to the following network:

Wi-Fi Network: SFCCC Assisted Listening
Password: SFCCCALS!

3) Open the ListenWIFI App

4) You will see a message to: “Select a Channel Below to Listen” and two options for either

Main Stage or Conver.Stage depending on which talk you are going to attend. 

If you don’t see this menu, click on the circle marked “Venue Scan”

Please note: Audio may have a slight delay of about half a second.

Volunteers will be available at the convention center starting at 4:00 p.m. on Friday, May 16 to help with setup and testing. Please keep an eye out for signs directing you where to go to find assistance. 

Guests WITHOUT Bluetooth Hearing Aids or Personal Headphones/Earbuds

A free assistive listening device can be borrowed at the Festival Information Desk. You’ll be required to leave your driver’s license or car keys to check one out. 

The listening devices come equipped with a headphone that slips over your ear, however, you may wish to bring your own higher quality smartphone headphones for better sound quality.  

Volunteers will be available beginning at 4 pm on Friday, May 16th, to check out and assist with setting up the separate listening device. This check out process will be at the information table in the lobby.

Closed Captioned Livestreaming

The Main Stage and the Conversation Stage will NOT have captions but a room has been put aside for live streaming with captions for most of the Festival sessions.  Please enquire at the Info Desk for a schedule and location.