Ticketing Terms and Conditions

General Terms 

You agree, as part of your use of this ticketing platform, to release Santa Fe International Literary Festival (SFILF) from any and all damages that may arise from use, including, without limitation, incidental or consequential damages. SFILF is not responsible and shall not be liable for the listings contained within the ticketing platform, including technical inaccuracies or typographical errors notwithstanding our efforts to eliminate them. In the unfortunate event that an author is unable to attend their event due to unforeseen circumstances or illness, SFILF will endeavor to replace that author with another author and tickets will be honored for that event.

Ticket delivery:

Tickets will be sent to you electronically at the time of purchase and you can show your ticket(s) at the event or present a printed copy. If you lose your ticket, please contact us and we will reissue your tickets. 

Ticketing fees:

There is a 5.75% processing fee charged for each purchase ($45 cap), and a 3.2% credit card transaction fee. 

Refunds AND TICKET TRANSFERs

Click here for our detailed Refund and Ticket Transfer Policies.

Event Cancellation Policy 

In the event that the Santa Fe Community Convention Center is closed and the event must be canceled, we will accept your ticket(s) as a contribution or issue you a voucher for a future festival. We recommend the purchase of travel insurance, including cancellation insurance for Covid, medical reasons, etc. One option for refund protection is available for purchase upon checkout. This is provided by a third-party group and is not administered or regulated by SFILF.

Click here if you purchased Refund Protection.

Photo Release

By purchasing a ticket to and/or attending the Santa Fe International Literary Festival (the “Festival”), you understand that Festival events may be photographed, filmed, or recorded. You grant the Festival and its organizers permission to use your image, likeness, and voice in Festival-related materials, including promotional, educational, and archival uses, across print, digital, and other media, without compensation.

Attendance at the Festival constitutes your consent to such recording and use. If you prefer not to be recorded, please do not purchase a ticket or attend Festival events.

Miscellaneous Policies

  • Please turn off or silence all mobile phones.

  • Attendees who arrive fewer than five minutes before the doors close for a session, as well as those who exit during a session, may be reseated at the discretion of SFILF staff and volunteers.

  • Talking during sessions is strongly discouraged out of respect for the authors, moderators, and other audience members.

  • In consideration of the health and safety of your pet, animals (with the exception of service dogs) are not permitted in the Convention Center and may not be left outside the premises.

  • You agree to the terms and conditions put forth in the Safety and Security Policies.