Volunteer Calendar


Volunteer Lounge Open
May
16

Volunteer Lounge Open

We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.

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Info Desk Open
May
15

Info Desk Open

We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.

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Community Engagement Team Walk-Through
May
15

Community Engagement Team Walk-Through

Guided walk-through the Santa Fe Community Convention Center for the Community Engagement Volunteer Team. Learn important routes and locations for your weekend tasks and activities. Wear comfortable shoes.

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Community Engagement Team Walk-Through
May
14

Community Engagement Team Walk-Through

Guided walk-through the Santa Fe Community Convention Center for the Community Engagement Volunteer Team. Learn important routes and locations for your weekend tasks and activities. Wear comfortable shoes.

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Information Table Team Call
May
12

Information Table Team Call

The Information Table is the hub for all ticketing and guest support. We are the central location for all information. Join us for a 60-minute call to discuss policies and procedures and review the resources that will be available at the Info Table to support our guests.

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Accessibility Support Team Call
May
11

Accessibility Support Team Call

The Greeters Volunteer Training brings greeters, team leaders, and staff together for a focused training session ahead of the Festival. We’ll cover essential, need-to-know information—roles and responsibilities, key messaging for guests, venue layout and wayfinding, and how to manage guest flow at high-traffic moments.

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Greeters Team Call
May
6

Greeters Team Call

The Greeters Volunteer Training brings greeters, team leaders, and staff together for a focused training session ahead of the Festival. We’ll cover essential, need-to-know information—roles and responsibilities, key messaging for guests, venue layout and wayfinding, and how to manage guest flow at high-traffic moments.

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Guest Experience Prep (Virtual)
May
2

Guest Experience Prep (Virtual)

Through fun, interactive activities, you’ll gain practical tools to confidently handle challenges, connect with attendees, and create positive, memorable moments. You’ll leave feeling prepared, energized, and excited for what’s ahead.

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Guest Experience Prep (In-Person)
May
1

Guest Experience Prep (In-Person)

Through fun, interactive activities, you’ll gain practical tools to confidently handle challenges, connect with attendees, and create positive, memorable moments. You’ll leave feeling prepared, energized, and excited for what’s ahead.

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Guest Experience Prep (In-Person)
Apr
29

Guest Experience Prep (In-Person)

Through fun, interactive activities, you’ll gain practical tools to confidently handle challenges, connect with attendees, and create positive, memorable moments. You’ll leave feeling prepared, energized, and excited for what’s ahead.

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Mar
26

Volunteer Training: Creating the Best Guest Experience

Virtual Customer Service Training

Wednesday, May 13 · 12:00 – 1:00pm

Time zone: America/Denver

Google Meet joining info

Video call link: https://meet.google.com/hcq-ncos-ztq

Or dial: ‪(US) +1 413-338-4604‬ PIN: ‪326 709 912‬#

More phone numbers: https://tel.meet/hcq-ncos-ztq?pin=1818577580722

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