Volunteer Calendar
Volunteer Lounge Open
We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.
Volunteer Lounge Open
We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.
Ticket Scanners Training (Drop-In)
Hands-on experience scanning tickets, retrieving ticket holder information and more.
Volunteer Lounge Open - Shirt & Badge Pick-Up Available
We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.
Info Desk Open
We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.
Community Engagement Team Walk-Through
Guided walk-through the Santa Fe Community Convention Center for the Community Engagement Volunteer Team. Learn important routes and locations for your weekend tasks and activities. Wear comfortable shoes.
Volunteer Shirt & Badge Pick-Up Available
We provide SFILF volunteer shirts so guests can identify those who offer assistance. Badges are required for access to some spaces in the Convention Center.
Community Engagement Team Walk-Through
Guided walk-through the Santa Fe Community Convention Center for the Community Engagement Volunteer Team. Learn important routes and locations for your weekend tasks and activities. Wear comfortable shoes.
Information Table Team Call
The Information Table is the hub for all ticketing and guest support. We are the central location for all information. Join us for a 60-minute call to discuss policies and procedures and review the resources that will be available at the Info Table to support our guests.
Accessibility Support Team Call
The Greeters Volunteer Training brings greeters, team leaders, and staff together for a focused training session ahead of the Festival. We’ll cover essential, need-to-know information—roles and responsibilities, key messaging for guests, venue layout and wayfinding, and how to manage guest flow at high-traffic moments.
Greeters Team Call
The Greeters Volunteer Training brings greeters, team leaders, and staff together for a focused training session ahead of the Festival. We’ll cover essential, need-to-know information—roles and responsibilities, key messaging for guests, venue layout and wayfinding, and how to manage guest flow at high-traffic moments.
Guest Experience Prep (Virtual)
Through fun, interactive activities, you’ll gain practical tools to confidently handle challenges, connect with attendees, and create positive, memorable moments. You’ll leave feeling prepared, energized, and excited for what’s ahead.
Volunteer Lounge Team Call
The Volunteer Lounge Team plays an important role in creating a welcoming, organized, and well-stocked space for volunteers to check in, recharge, and stay informed.
Guest Experience Prep (In-Person)
Through fun, interactive activities, you’ll gain practical tools to confidently handle challenges, connect with attendees, and create positive, memorable moments. You’ll leave feeling prepared, energized, and excited for what’s ahead.
Guest Experience Prep (In-Person)
Through fun, interactive activities, you’ll gain practical tools to confidently handle challenges, connect with attendees, and create positive, memorable moments. You’ll leave feeling prepared, energized, and excited for what’s ahead.
Community Engagement Team Call
This meeting will cover introductions to the team, roles, responsibilities, schedules and locations of events.
Session Support Teams - Team Leader Call
Literary Festival Team and Area Leader video chat for last-minute reviews and updates.
Volunteer Welcome Reception
A relaxed, celebratory gathering to show our gratitude and get excited for the Festival weekend.
Bibliothèque Lounge Volunteer Call
Team call for Bibliothèque Lounge volunteers and leaders to review updates, confirm roles, and align on lounge operations.
Volunteer Kick-Off Call
Join us for an overview of the Festival and the volunteer program.
Volunteer Training: Creating the Best Guest Experience
Virtual Customer Service Training
Wednesday, May 13 · 12:00 – 1:00pm
Time zone: America/Denver
Google Meet joining info
Video call link: https://meet.google.com/hcq-ncos-ztq
Or dial: (US) +1 413-338-4604 PIN: 326 709 912#
More phone numbers: https://tel.meet/hcq-ncos-ztq?pin=1818577580722